Privacy Policy and Personal Data Protection

1. KYC and KYB Processes:

   BlockBee is committed to maintaining the highest standards of compliance and security, including Know Your Customer (KYC) and Know Your Business (KYB) procedures. KYC and KYB processes are essential to verify the identity of our users and the businesses with which we engage.

   These procedures are required during account creation or when conducting transactions that exceed certain thresholds, depending on regulatory requirements.

2. Information You Provide:

   We collect personal information that you provide directly when using our services, to create an account or conduct transactions, which may include but are not limited to:

   1. Full legal name;
   2. Date of birth;
   3. Address;
   4. National identification number;
   5. Passport or government-issued identification;
   6. Business registration documents (for KYB);
   7. Proof of address (utility bills, bank statements);
   8. Selfie or live photo;
   9. Biometric data (facial recognition);
   10. Additional information required by applicable regulations;

3. Information Collected Automatically:

   When you visit our website or use our services, we may automatically collect certain information, about your computer or mobile device you use to access our Site, such as your internet protocol (IP) address, browser type and version, time zone setting and location, time spent on the site, browser plug-in types and versions operating system and platform and other technology on the devices you use to access this website.

4. Usage Information:

   If you use the BlockBee Site, we will collect metadata about the transactions you make onhttps://blockbee.io or with our Services. This metadata may include the name of recipients, digital asset amounts, click-stream data, instances in which you have used your private key to authenticate communications, and/or the timestamp of transactions.

5. Children’s Personal Data:

   We do not knowingly collect personal data from any person under the age of 18. If a user submitting personal data is suspected of being younger than 18 years of age, we will require the user to close his or her account and will not allow the user to continue to use our Services. We will also take steps to delete the Information as soon as possible. Please notify us if you or anyone you know is under the age of 18 and are using our Services so we can take action to prevent access to our Services.

6. Cookies and Similar Technologies:

   We and our service providers use various technologies to collect information when you interact with the BlockBee Site, including cookies, web beacons, and other unique device identifiers.

   Cookies: Cookies are small data files that are stored on your device when you visit a website. They enable us to collect information about your device, IP address, web browsers used to access the BlockBee Site, pages or features viewed, time spent on pages, mobile app performance, and links clicked. You can manage and delete cookies from your device using your web browser settings.

   Web Beacons: Web beacons are graphic images placed on a website or in an email to monitor user behavior, such as visiting a website or opening an email. They are often used in combination with cookies to track user interactions with the website.

1. Service Delivery:

   We use the information collected to provide and improve our services, process transactions, verify your identity, and ensure the security of operations.

2. Communication:

   We may use your contact information to send updates, security alerts, and information about our services.

3. Legal Compliance:

   We may use or disclose your information to prevent any fraud and fraudulent activity to comply with legal obligations, court orders or to protect rights and interests of the company and our clients.

1. Third-Party Service Providers:

   Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.

2. How External Sites Collect Data:

   External sites and services may have their own privacy policies and data collection practices. We encourage you to review the privacy policies of any external sites you visit, especially before providing any personal information to them. These external sites and services may collect information about you, use cookies, embed additional third-party tracking, and monitor your interaction with their embedded content.

3. Business Transfers:

   In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Legal Protection:

   We may disclose your information if we believe it is necessary to comply with the law, protect our rights, or ensure the safety of our users.

Information Security:

The security of your information is important to us. We strive to use commercially acceptable means to protect your information and payment data. We implement technical, administrative, and physical measures to protect your information from unauthorized access, misuse, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we take all reasonable precautions to protect your data, we cannot guarantee its absolute security.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Google Analytics:

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on our servers. Google uses this information to evaluate your use of our website, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from Google's Privacy Policy. You may opt out of Google Analytics by visiting the Google Analytics Opt-out Page.

Your Rights:

You have the right to access, correct, update, or delete your personal information, such as:

• Right of Access: Know which data is being processed and for what purpose.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): Request the deletion of personal data.
• Right to Object: Object to the processing of data under certain circumstances.
• Right to Restriction of Processing: Limit how the data is used.

However, we inform you that in some situations we may be unable to fulfill your request due to our legal obligations and/or overriding legitimate interest.

If you wish to exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy:

While we do not anticipate significant changes to our Privacy Policy, we may update this Privacy Policy whenever necessary. We encourage you to review this policy periodically to stay informed of any changes. If we make significant changes, we will notify you through our website or by other appropriate means.

Conclusion

We value your trust and are committed to protecting your privacy. By using our website and services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue your use of our site and services.

How to Contact Us

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at [email protected]. We are here to address your privacy-related concerns and assist you with any inquiries.