Effective Date: 21/12/2022

This agreement applies to and between you, the User of this Website and BlockBee. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using this website and any mobile application (the "Service") operated by BlockBee or https://blockbee.io ("us", "we", or "our").

In this Agreement “you” and “your” refer to our customers, prospective customers, and users of our website, “we”, “company”, “us” and “our” refer to https://blockbee.io or BlockBee and “Service” refers to the services provided by us. Party”, “Parties”, or “Us”, refers to both the Customers and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to our customers in the most appropriate manner, for the express purpose of meeting the customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing laws. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Any and all use of our services is subject to this Agreement, which may be updated by us from time to time without prior notice to our customers. Any change of terms shall be binding and effective upon posting of the revised Agreement on our website. In addition to this Agreement, specific services or information contained within this website may be subject to additional posted terms or guidelines applicable to such services. All such terms or guidelines are hereby incorporated by reference into this Agreement.

By using https://blockbee.io (the “Site”) or any of our services (“Services”), you agree to follow and be bound by these Terms of Services (the “Terms of Services”) and agree to comply with all applicable laws and regulations.

Unauthorised access

It is unlawful to try and gain unauthorised access to the site, its servers, or any computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you will be committing a criminal offence. In the event of such a breach, your right to use the Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

Our Services/ Process

BlockBee is a payment gateway that allows websites to sell goods/services with cryptocurrencies. Thus, your customers can generate unlimited addresses with BlockBee. Customers simply attach such crypto address to their invoice as proof of payment. Once a payment has been made, we send a confirmation to youn We process Cryptocurrency transactions in accordance with the instructions we receive from the User. Prior to submitting instructions to us, it is important that user verifies all transaction information. We do not guarantee the identity of any recipient, user, requestee or other party. A user cannot reverse transaction once the submission has been clicked. If a transaction has not yet been confirmed on the cryptocurrency network used by the user, such transaction will be designated as pending and will not be included in your wallet balance or be made available.

We may refuse to process or cancel any pending transaction as required by law or any court or other authority to which BlockBee is subject in any jurisdiction. We further reserve the right to delay any transaction if we perceive a risk of fraud or illegal activity. We also have the right to refuse to process or cancel any transaction due to technological issues with the blockchain software, our own software, or for other technological reasons.

Our Services are available only in connection with those Cryptocurrencies that we support which may change from time to time. A full list of the Cryptocurrencies we currently support can be found on our website https://blockbee.io.

Users agree not to use our website to send Cryptocurrencies in any form that we do not support. We assume no responsibility or liability in connection with any attempt to use your Account or virtual currency wallet for Cryptocurrencies that we do not support.

You acknowledge that we are not a bank or brokerage and the Services provided are facilitation services rather than banking services.

Fees

If you wish to use our service made available on the website, there is a minimum fee charge for each coin, please check /pricing/. This fee will be deducted from the collected funds and the customer will receive the net balance to his account (a 1% fee will be deducted from the forwarded amount).

Refund Policy

It is the nature of most Cryptocurrencies such as but not limited to Bitcoin, Litecoin, Ethereum and the other virtual currencies that we support that all Cryptocurrency transactions are final with no method of refunding, charging back or other recourse for the sender of such Cryptocurrency. As such we are unable to cancel, reverse or provide refunds for any transaction made through our Services.

User accepts and acknowledge that we are not liable or responsible for any errors or omissions that are made in connection with any Cryptocurrency transaction initiated via the Services such as sending to the wrong address or wrong/delisted chain. We strongly encourage you to review your transaction details carefully before attempting to make any transfer.

Fraudulent Transactions

Please be advised that are no wallet option available on our website: transactions are immediately settled by our system, forwarding the amounts received, straight into a customer’s wallet/crypto address provided. If in any event, there is a claim that our service has been used fraudulently and/or for illegal activities, we will investigate this and if we find this to be true, we will flag and blacklist the website that has requested the payment from using BlockBee service in the future.

Intellectual Property

Subject to other terms in these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of BlockBee, our affiliates or other relevant third parties. By continuing to use the Website, you acknowledge that such material is protected by applicable laws and International Intellectual Property and other laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by us.

Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of BlockBee or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Use of the website

When using the website and our service, you shall act in accordance with the following rules:

  1. You must not trade/contents/services/goods that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
  2. You must not trade/contents/services/goods that is intended to promote or incite violence;
  3. It is advised that trade/contents/services/goods are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
  4. The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
  5. You must not carry on any of following businesses or activities:
    1. Pornography and the creation, sale or distribution of other obscene materials (including literature, imagery and other media) and sexually-related sites offering services such as prostitution, escorts, pay-per view and adult live chat features;
    2. Unlawful gambling and/or unlawful gaming activities, including but not limited to payment or the acceptance of payments for wagers, gambling debts or gambling winnings except any such transaction is expressly authorized by law in the jurisdiction of both the sender and the recipient;
  6. You must not trade/service fraudulent businesses such as but not limited to:
    1. Sale of counterfeit/unauthorized/stolen items or the sale of goods or services that are illegally imported or exported;
    2. Illegal marijuana related businesses;
    3. Unregulated sale of tobacco, e-cigarettes, e-liquid, prescription or pharmaceutical drugs; age restricted goods or services; weapons and munitions; gunpowder and other explosives; fireworks and related goods; or toxic, flammable, and radioactive materials;Sale of narcotics or illegal substances, and any equipment designed for making or using such substances;
    4. Ponzi schemes, pyramid schemes, and other businesses that we determine in our sole discretion to be unfair, deceptive, or unreasonable towards consumers; and will cause potential financial risk, legal liability, or violates the law.
  7. You accept that BlockBee may retain copies of any and all communications made to us or using our System. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.

Termination and Cancellation

We may terminate your transaction If we observe you have breached any terms of this agreement. You will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, BlockBee reserves the right to cancel orders or transactions without stating reasons, for any reason prior to processing payment or commencing Services provision.

Our Responsabilities

Your safety when using our site is paramount to us. Hence, all reasonable skill and care shall be taken to ensure your safety when using our website. Please kindly note that whilst your security is paramount to us, remember that no method of transmission over the Internet, or method of payment is 100% secure. While we strive to use commercially acceptable means to protect your transactions on our website, we cannot guarantee its absolute security.

We will do our best to maintain the operation of the Site for the Service, however, we may need to temporarily suspend the Service for operational reasons (e.g. for repairs, planned maintenance or upgrades). We promise to restore the Service as soon as reasonably possible after any suspension.

If we cannot do what we have promised in these Terms because of something beyond our reasonable control (including, without limitation, disputes involving our employees, affiliates, partners), we will not be liable for this.

Disclaimers

We do not make any warranty or representation that the Website will meet your requirements, that it will be fit for a particular purpose, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.

Whilst every effort has been made to ensure that all descriptions of Services available from https://blockbee.io correspond to the actual Services, we are not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different Services altogether.

No part of this Website is intended to constitute advice. Whilst we do our best to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.

Third-party websites with links from the Site have not been verified or reviewed by BlockBee and use and access of such third-party websites is made at your own risk.

Modification of Service and these Terms and Conditions

BlockBee reserves the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If we are required by law to make any changes to Terms and Conditions, these changes will apply automatically to any transaction currently pending in addition to any transaction placed by you in the future.

Limitation of Liability

To the maximum extent permitted by law, BlockBee accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk. We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

If we fail to comply with these terms and/or any of our services as promised to you, we are responsible for any reasonable loss or damage you suffer that is a foreseeable result of us breaking this agreement or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.

Unless it is caused by us and is reasonably foreseeable, we will generally not be liable for:

  1. Any incorrect or inaccurate information on the Site and all interruptions to or delays in updating the Service;
  2. The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the Site;
  3. Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading the Site, or from transmissions via emails or attachments received from BlockBee or its licensees.
  4. Nothing in these Terms and Conditions excludes or restricts our liability for death or personal injury resulting from any negligence or fraud on our part.

Indemnification

You agree to defend, indemnify and hold harmless each BlockBee from and against any and all claims, proceedings, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

  1. Your use of and access to our site https://blockbee.io and our Services, including any data, Cryptocurrencies or content transmitted or received by you;
  2. Your violation of any term or condition of this Agreement, including without limitation, your breach of any of the representations and warranties contained herein;
  3. Your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights;
  4. Your violation of any applicable law, rule or regulation;
  5. Any fraudulent behaviour, wilful misconduct or gross negligence;

No Waiver

Any default, delay or omission of any of the provisions of this Agreement by either Party will not be construed as a waiver of any subsequent breach of the same or other provisions. We are entitled to still pursue any omitted or failed payment by you at any time.

Severability

In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.

Resolving Disputes

Any dispute arising from this Agreement shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration conducted by an expert arbitrator or as agreed upon by the parties.

Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and BlockBee.

Entire Agreement

These Terms, the Privacy Policy, refund policy and any other agreement contained on the Site or agreed by the parties constitute the entire agreement between you and BlockBee.

Information about our use of cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy and use the full functionality of this website. We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options. BlockBee uses cookies to help us identify and track visitors, their usage of https://blockbee.io and their website access preferences. https://blockbee.io visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of https://blockbee.io may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies. These cookies are likely to be analytical/performance cookies or targeting cookies.

Economic Crime Prevention policy

To ensure that BlockBee is up-to-date with the standards required by SVG and all other countries in which it operates, an Economic Crime Prevention policy has been established. This policy not only meets but exceeds what's expected of us under the law.

With this in consideration, BlockBee continuously follows a comprehensive and risk-based procedure when customers from the countries and regions listed below are interested in using our API:

  • Iran
  • Syria
  • North Korea
  • Cuba
  • Belarus
  • Russia
  • The Crimean Peninsula including Sevastopol
  • Donetsk People’s Republic (Donetsk) and the Luhansk People’s Republic (Luhansk) regions of Ukraine

If you are planning to partake in any form of business, or transmit and accept money (in any currency) that could involve the countries listed here - as well as specially designated persons or entities - please be aware that if our team discovers this activity, your system will immediately be blocked from accessing our API.

As this list was developed with our current knowledge of the role at its time of publication, it is possible that some changes could arise due to new experiences, risk levels, laws or regulations.

How to contact us

If you have any questions about out company’s Terms and Conditions, or you would like to exercise one of your data protection rights, please do not hesitate to contact us on our contact us page provided on https://blockbee.io/contacts/.